We’re championing the people on the front line of customer service to highlight what they can achieve with the right learning opportunities.
In the rush to GDPR compliance, Jason Plunkett explains how to 'keep calm and carry on' with an effective training plan.
As travel and tourism businesses prepare for the annual influx of seasonal employees, William Towse highlights the benefits of high quality onboarding
Karl Kapp, learning games expert, explains why a well-designed game can be particularly effective for a compliance topic like GDPR.
Deborah Baird lifts the lid on theory and evidence behind the use of learning games in the workplace.
There’s evidence to suggest sexual harassment training is failing to hit the mark. As organisations come under pressure to act, what role should training play in culture change?
Jason Plunkett looks at the role of a multi-discipline learning campaign in delivering lasting GDPR compliance.
Michael Quann puts the record straight and tackles the most prevalent misconceptions about microlearning.
Charlotte Bryce highlights three real world examples of businesses getting ahead by extending the reach of their LMS.
As the GDPR deadline looms, why are some companies yet to implement training, while others are forging ahead? Jason Plunkett looks at the barriers to action.
Louise Pasterfield shares her learning game tips for balancing the needs of players with those of the business.
Sally Atkinson, Learning and Organisational Development Director at Tetra Pak talks to us about the importance of investing in training for millennials.
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