We’re championing the people on the front line of customer service to highlight what they can achieve with the right learning opportunities.
In this guide, we cover five steps to move your organisation closer to implementing a continuous learning strategy around GDPR.
In the rush to GDPR compliance, Jason Plunkett explains how to 'keep calm and carry on' with an effective training plan.
Find out how digital learning, microlearning and reinforcement make your omnichannel retail strategy more effective.
There’s evidence to suggest sexual harassment training is failing to hit the mark. As organisations come under pressure to act, what role should training play in culture change?
Jason Plunkett looks at the role of a multi-discipline learning campaign in delivering lasting GDPR compliance.
As the GDPR deadline looms, why are some companies yet to implement training, while others are forging ahead? Jason Plunkett looks at the barriers to action.
Sally Atkinson, Learning and Organisational Development Director at Tetra Pak talks to us about the importance of investing in training for millennials.
James Foster looks at the role an elibrary can play in empowering employees to drive their own personal development.
Catch up on the Learning & Skills Group webinar for inspiration on how to implement a successful learning campaign.
Judges at the Learning Awards 2018 are the latest to recognise our blended learning campaign for AXA with another major award.
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